Frequently Asked Questions
Everything you need to know about our premium apparel and services.
What is your standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please use our online portal to initiate a return label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your garments sustainably produced?
Yes, Saint James is committed to ethical manufacturing. We use organic cotton and recycled materials where possible, ensuring fair labor practices across our entire supply chain.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.